Abstract
The study is an empirical exploration into TQM practices in Pakistani higher
education with a focus on determining relationship between the variables:
Knowledge Management (KM) and Organizational Culture (OC) in the context of higher
education in Pakistan. It employed a quantitative paradigm to the investigation with
correlational design. All the university teachers comprised the population of this study. Six
public sector universities of Punjab were randomly selected. The results of the analysis showed
all the three variables summed mean as 3.41, 3.3, 3.5 respectively all indicating a minor level of
the presence of the TQM practices. OC showed relatively higher favorable response. The
inferential statistics revealed that the relationship between OC and KM was positive, moderate
and statistically significant (r=.491, p<.05). Demographical variables included respondents’
gender, qualification, experience. Gender and Qualification was found to have no influence on
KM and OC, while experience showed significant effect on the two variables.
Authors
1-Muhammad Adnan Maqbool PhD Scholar, Institute of Education and Research, University of the Punjab, Lahore, Punjab, Pakistan.2-Mahr Muhammad Saeed Akhtar Chairperson, Department of Educational Research and Evaluation, University of the Punjab, Lahore, Punjab, Pakistan.
Keywords
Knowledge Management, Organizational Culture, TQM, Higher Education
DOI Number
10.31703/ger.2020(V-I).17
Page Nos
207-220
Volume
V
Issue
I