A COMPREHENSIVE STUDY OF WORKPLACE BULLYING AND ITS INFLUENCE ON MOTIVATION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR IN PAKISTANS BRANCH BANKING SECTOR

http://dx.doi.org/10.31703/ger.2023(VIII-II).23      10.31703/ger.2023(VIII-II).23      Published : Jun 2
Authored by : Syed Fahad Ali , Rabia Shahzad , Athar Marwat

23 Pages : 307-316

References

  • Ali, S. F., & Butt, M. (2021). Bullying at Workplace Affecting Motivation and Organizational Citizenship Behavior of Branch Banking Staff in Major Cities of Pakistan. Business Innovation and Entrepreneurship Journal, 3(02), 90–97. https://doi.org/10.35899/biej.v3i02.208
  • Arifin, A. H., Syaifuddin, S., & Edward, Y. R. (2023). Talent Management Ability and Motivation on Employee Performance and Job Satisfaction as Intervening Variables of Bank Aceh Syariah Province of Aceh. Journal of Management and Social Sciences, 1(3), 65-79. https://jurnal.aksaraglobal.co.id/index.php/jmsc/article/view/189
  • Arumi, M. S., Aldrin, N., & Murti, T. R. (2019). Effect of Organizational Culture on Organizational Citizenship Behavior with Organizational Commitment as a Mediator. International Journal of Research in Business and Social Science (2147- 4478), 8(4), 124–132. https://doi.org/10.20525/ijrbs.v8i4.274
  • Asghar, B., Wasim, A., Qazi, U., & Rasool, A. (2020). Financial and Non-Financial Practices Driving Sustainable Firm Performance: Evidence from Banking Sector of Developing Countries. Sustainability, 12(15), 6164. https://doi.org/10.3390/su12156164
  • Barbuto, J. E., & Scholl, R. W. (1998). Motivation Sources Inventory: Development and Validation of New Scales to Measure an Integrative Taxonomy of Motivation. Psychological Reports, 82(3), 1011–1022. https://doi.org/10.2466/pr0.1998.82.3.1011
  • Boudrias, V., Trépanier, S. G., & Salin, D. (2021). A systematic review of research on the longitudinal consequences of workplace bullying and the mechanisms involved. Aggression and Violent Behavior, 56, 101508. https://doi.org/10.1016/j.avb.2020.101508
  • Gnankob, R. I., Ansong, A., & Issau, K. (2022). Servant leadership and organisational citizenship behaviour: the role of public service motivation and length of time spent with the leader. International Journal of Public Sector Management, 35(2), 236–253. https://doi.org/10.1108/ijpsm-04-2021-0108
  • Hassan, M., & Jagirani, T. S. (2019). Employee turnover in public sector banks of Pakistan. Market Forces, 4(1), https://www.semanticscholar.org/paper/Employee-Turnover-in-Public-Sector-Banks-of-Hassan-Jagirani/b0aaf4f5e5daac95b711944419d3705ce16b3f2b
  • Srivastava, S., & Agarwal, S. (2020). Workplace bullying and intention to leave: a moderated mediation model of emotional exhaustion and supervisory support. Employee Relations, 42(6), 1547–1563. https://doi.org/10.1108/er-07-2019-0293
  • Kamalesh Ravesangar, & Muhammad Ashraf Fauzi. (2022). The Influence of Extrinsic Motivating Factors on Employees’ Work Performance at Banking Sectors in Malaysia: The Mediating Effect of Psychological Ownership. International Journal of Business and Society, 23(2), 1147–1168. https://doi.org/10.33736/ijbs.4862.2022
  • Kumar, M. M., & Shah, S. A. (2015). Psychometric properties of Podsakoff’s Organizational citizenship Behaviour Scale in the Asian context. International Journal of Indian Psychology, 3(1), 51- 60. https://doi.org/10.25215/0301.152
  • Olweus, D. (1978). Aggression in the schools : bullies and whipping boys. http://ci.nii.ac.jp/ncid/BA14494911
  • Rasheed, M. I., Jamad, W. N., Pitaf, A. H., & Iqbal, S. M. J. (2020). Perceived Compensation Fairness, Job Design, and Employee Motivation: The Mediating Role of Working Environment. South Asian Journal of Management Sciences, 14(2), 229–246. https://doi.org/10.21621/sajms.2020142.05
  • Reizer, A., Oren, L., & Hornik, Y. (2021). The Moderating Role of Attachment in the Associations Between Group Variables and OCB. SAGE Open, 11(4), 215824402110672. https://doi.org/10.1177/21582440211067246
  • Sekaran, U., & Bougie, R. (1993). Research methods for business: A skill building approach. Long Range Planning, 26(2), 136. https://doi.org/10.1016/0024-6301(93)90168-f
  • Sulastri, L. (2020). The mediating role of intrinsic motivation between Islamic work ethics and job satisfaction: A case study on Islamic Bank employees in Bandung city, Indonesia. International Journal of Innovation, Creativity and Change, 12(4), 229-238. https://www.ijicc.net/images/vol12/iss4/12426_Sulastri_2020_E_R.pdf
  • Tien, N. H., & Manh, N. H. (2021). Solutions to Enhance Working Motivation in International High School Education in Vietnam. Journal of Critical Reviews, 8(2), 167-176.
  • Tuckey, M. R., Li, Y., Neall, A. M., Chen, P. Y., Dollard, M. F., McLinton, S. S., Rogers, A., & Mattiske, J. (2022). Workplace bullying as an organizational problem: Spotlight on people management practices. Journal of Occupational Health Psychology, 27(6), 544–565. https://doi.org/10.1037/ocp0000335
  • Usmani, S., & Kumari, K. (2019). Organization based Self-Esteem as a Mediator between Workplace Bullying, Work Performance and Turnover Intention. Journal of Behavioural Sciences, 29 (1). 72-87.
  • Widarko, A., & Anwarodin, M. K. (2022). Work Motivation and Organizational Culture on Work Performance: Organizational Citizenship Behavior (OCB) as Mediating Variable. Golden Ratio of Human Resource Management, 2(2), 123–138. https://doi.org/10.52970/grhrm.v2i2.207

References

  • Ali, S. F., & Butt, M. (2021). Bullying at Workplace Affecting Motivation and Organizational Citizenship Behavior of Branch Banking Staff in Major Cities of Pakistan. Business Innovation and Entrepreneurship Journal, 3(02), 90–97. https://doi.org/10.35899/biej.v3i02.208
  • Arifin, A. H., Syaifuddin, S., & Edward, Y. R. (2023). Talent Management Ability and Motivation on Employee Performance and Job Satisfaction as Intervening Variables of Bank Aceh Syariah Province of Aceh. Journal of Management and Social Sciences, 1(3), 65-79. https://jurnal.aksaraglobal.co.id/index.php/jmsc/article/view/189
  • Arumi, M. S., Aldrin, N., & Murti, T. R. (2019). Effect of Organizational Culture on Organizational Citizenship Behavior with Organizational Commitment as a Mediator. International Journal of Research in Business and Social Science (2147- 4478), 8(4), 124–132. https://doi.org/10.20525/ijrbs.v8i4.274
  • Asghar, B., Wasim, A., Qazi, U., & Rasool, A. (2020). Financial and Non-Financial Practices Driving Sustainable Firm Performance: Evidence from Banking Sector of Developing Countries. Sustainability, 12(15), 6164. https://doi.org/10.3390/su12156164
  • Barbuto, J. E., & Scholl, R. W. (1998). Motivation Sources Inventory: Development and Validation of New Scales to Measure an Integrative Taxonomy of Motivation. Psychological Reports, 82(3), 1011–1022. https://doi.org/10.2466/pr0.1998.82.3.1011
  • Boudrias, V., Trépanier, S. G., & Salin, D. (2021). A systematic review of research on the longitudinal consequences of workplace bullying and the mechanisms involved. Aggression and Violent Behavior, 56, 101508. https://doi.org/10.1016/j.avb.2020.101508
  • Gnankob, R. I., Ansong, A., & Issau, K. (2022). Servant leadership and organisational citizenship behaviour: the role of public service motivation and length of time spent with the leader. International Journal of Public Sector Management, 35(2), 236–253. https://doi.org/10.1108/ijpsm-04-2021-0108
  • Hassan, M., & Jagirani, T. S. (2019). Employee turnover in public sector banks of Pakistan. Market Forces, 4(1), https://www.semanticscholar.org/paper/Employee-Turnover-in-Public-Sector-Banks-of-Hassan-Jagirani/b0aaf4f5e5daac95b711944419d3705ce16b3f2b
  • Srivastava, S., & Agarwal, S. (2020). Workplace bullying and intention to leave: a moderated mediation model of emotional exhaustion and supervisory support. Employee Relations, 42(6), 1547–1563. https://doi.org/10.1108/er-07-2019-0293
  • Kamalesh Ravesangar, & Muhammad Ashraf Fauzi. (2022). The Influence of Extrinsic Motivating Factors on Employees’ Work Performance at Banking Sectors in Malaysia: The Mediating Effect of Psychological Ownership. International Journal of Business and Society, 23(2), 1147–1168. https://doi.org/10.33736/ijbs.4862.2022
  • Kumar, M. M., & Shah, S. A. (2015). Psychometric properties of Podsakoff’s Organizational citizenship Behaviour Scale in the Asian context. International Journal of Indian Psychology, 3(1), 51- 60. https://doi.org/10.25215/0301.152
  • Olweus, D. (1978). Aggression in the schools : bullies and whipping boys. http://ci.nii.ac.jp/ncid/BA14494911
  • Rasheed, M. I., Jamad, W. N., Pitaf, A. H., & Iqbal, S. M. J. (2020). Perceived Compensation Fairness, Job Design, and Employee Motivation: The Mediating Role of Working Environment. South Asian Journal of Management Sciences, 14(2), 229–246. https://doi.org/10.21621/sajms.2020142.05
  • Reizer, A., Oren, L., & Hornik, Y. (2021). The Moderating Role of Attachment in the Associations Between Group Variables and OCB. SAGE Open, 11(4), 215824402110672. https://doi.org/10.1177/21582440211067246
  • Sekaran, U., & Bougie, R. (1993). Research methods for business: A skill building approach. Long Range Planning, 26(2), 136. https://doi.org/10.1016/0024-6301(93)90168-f
  • Sulastri, L. (2020). The mediating role of intrinsic motivation between Islamic work ethics and job satisfaction: A case study on Islamic Bank employees in Bandung city, Indonesia. International Journal of Innovation, Creativity and Change, 12(4), 229-238. https://www.ijicc.net/images/vol12/iss4/12426_Sulastri_2020_E_R.pdf
  • Tien, N. H., & Manh, N. H. (2021). Solutions to Enhance Working Motivation in International High School Education in Vietnam. Journal of Critical Reviews, 8(2), 167-176.
  • Tuckey, M. R., Li, Y., Neall, A. M., Chen, P. Y., Dollard, M. F., McLinton, S. S., Rogers, A., & Mattiske, J. (2022). Workplace bullying as an organizational problem: Spotlight on people management practices. Journal of Occupational Health Psychology, 27(6), 544–565. https://doi.org/10.1037/ocp0000335
  • Usmani, S., & Kumari, K. (2019). Organization based Self-Esteem as a Mediator between Workplace Bullying, Work Performance and Turnover Intention. Journal of Behavioural Sciences, 29 (1). 72-87.
  • Widarko, A., & Anwarodin, M. K. (2022). Work Motivation and Organizational Culture on Work Performance: Organizational Citizenship Behavior (OCB) as Mediating Variable. Golden Ratio of Human Resource Management, 2(2), 123–138. https://doi.org/10.52970/grhrm.v2i2.207

Cite this article

APA

    APA : Ali, S. F., Shahzad, R., & Marwat, A. (2023). A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector. Global Economics Review, VIII(II), 307-316. https://doi.org/10.31703/ger.2023(VIII-II).23

CHICAGO

    CHICAGO : Ali, Syed Fahad, Rabia Shahzad, and Athar Marwat. 2023. "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector." Global Economics Review, VIII (II): 307-316 doi: 10.31703/ger.2023(VIII-II).23

HARVARD

    HARVARD : ALI, S. F., SHAHZAD, R. & MARWAT, A. 2023. A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector. Global Economics Review, VIII, 307-316.

MHRA

    MHRA : Ali, Syed Fahad, Rabia Shahzad, and Athar Marwat. 2023. "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector." Global Economics Review, VIII: 307-316

MLA

    MLA : Ali, Syed Fahad, Rabia Shahzad, and Athar Marwat. "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector." Global Economics Review, VIII.II (2023): 307-316 Print.

OXFORD

    OXFORD : Ali, Syed Fahad, Shahzad, Rabia, and Marwat, Athar (2023), "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector", Global Economics Review, VIII (II), 307-316

TURABIAN

    TURABIAN : Ali, Syed Fahad, Rabia Shahzad, and Athar Marwat. "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector." Global Economics Review VIII, no. II (2023): 307-316. https://doi.org/10.31703/ger.2023(VIII-II).23