ARTICLE

IMPACT OF ORGANIZATIONAL JUSTICE AND ORGANIZATIONAL CULTURE ON EMPLOYEES COMMITMENT WITH MEDIATING ROLE OF EMPLOYEES SATISFACTION AND MODERATING ROLE OF WORK ENVIRONMENT EVIDENCE FROM PAKISTAN

  1. HOME
  2. ARTICLE

03 Pages : 22-39

http://dx.doi.org/10.31703/ger.2023(VIII-IV).03      10.31703/ger.2023(VIII-IV).03      Published : Dec 2023

Impact of Organizational Justice and Organizational Culture on Employees' Commitment with Mediating Role of Employees' Satisfaction and Moderating Role of Work Environment: Evidence from Pakistan

Abstract

    This paper is an attempt to explore the impact of organizational justice and organizational culture on employees' commitment in of Pakistani telecom sector. A questionnaire is administered to a sample of randomly selected 240 employees working in Islamabad and Rawalpindi. Reliability, descriptive statistics and regression analysis have been used for analysis. Results of the study reveal that organizational justice and organizational culture have a direct positive impact on employees' commitment. There is a mediating role of Job satisfaction between organizational justice and organizational culture and employee commitment and a moderating role of Work environment between job satisfaction and employee commitment. The study provides valuable suggestions both for managers and academicians.

    Organizational Justice, Organizational Culture, Job Satisfaction, Employee’s Commitment

    (1) Muhammad Fayaz Khan
    Assistant Commissioner, Khyber Pakhtunkhwa Public Service Commission, Pakistan.
    (2) Alam Zeb
    Associate Professor, Department of Tourism and Hotel Management, University of Malakand, KP, Pakistan.
    (3) Muhammad Alam Khan
    Assistant Professor, Department of Tourism and Hospitality, Hazara University, Mansehra, KP, Pakistan.
Fulltext PDF

References

  • Allan, C., & Lovell, K. (2003). The effects of high performance work systems on employees in aged care. Labour & Industry: a journal of the social and economic relations of work, 13(3), 1-17. https://doi.org/10.1080/10301763.2003.10669269
  • Anwar, F., & Ahmad, U. N. U. (2012). Mediating role of organizational commitment between leadership styles and employee outcomes. Empirical evidence from telecom sector of Pakistan. International Journal of Research in Economics & Social Sciences, 2(3), 116-151. http://eprints.utm.my/id/eprint/31063/
  • Borges, R. (2012). Tacit knowledge sharing between IT workers: The role of organizational culture, personality, and social environment. Management Research Review, 36(1), 89-108. https://doi.org/10.1108/01409171311284602
  • Cheng, S. Y. (2014). The mediating role of organizational justice on the relationship between administrative performance appraisal practices and organizational commitment. The International Journal of Human Resource Management, 25(8), 1131-1148. https://doi.org/10.1108/PR-09-2018-0327
  • Colquitt, J. A., LePine, J. A., Piccolo, R. F., Zapata, C. P., & Rich, B. L. (2012). Explaining the justice–performance relationship: Trust as exchange deepener or trust as uncertainty reducer? Journal of Applied Psychology, 97 (1), 1. https://doi.org/10.1037/a0025208
  • Costen, W. M., & Salazar, J. (2011). The impact of training and development on employee job satisfaction, loyalty, and intent to stay in the lodging industry. Journal of Human Resources in Hospitality & Tourism, 10(3), 273-284. https://doi.org/10.1080/15332845.2011.555734
  • Demir, M. (2011). Effects of organizational justice, trust and commitment on employees' deviant behavior. Anatolia, 22(2), 204-221. https://doi.org/10.1080/13032917.2011.597934
  • Dul, J., & Ceylan, C. (2011). Work environments for employee creativity. Ergonomics, 54(1), 12-20. https://doi.org/10.1080/00140139.2010.542833
  • Eccles, R. G., Ioannou, I., & Serafeim, G. (2012). The impact of a corporate culture of sustainability on corporate behavior and performance (No. W17950). National Bureau of Economic Research
  • Faisal, F. (2010). Measuring perceptions of work environment among educated female public servants in Pakistan. Pakistan Economic and Social Review, 135-165. https://doi.org/10.2307/41762418
  • Fernandes, C., & Awamleh, R. (2006). Impact of organisational justice in an expatriate work environment. Management research news, 29(11), 701-712. Firms.‖ Small Business Economics 37 (3): 305–324. https://doi.org/10.1108/01409170610716016
  • Kalliath, T., & Kalliath, P. (2012). Changing work environments and employee wellbeing: an introduction. International Journal of Manpower, 33(7), 729-737. https://doi.org/10.1108/01437721211268285
  • Kang, H. J., Gatling, A., & Kim, J. (2015). The Impact of Supervisory Support on Organizational Commitment, Career Satisfaction, and Turnover Intention for Hospitality Frontline Employees. Journal of Human Resources in Hospitality & Tourism, 14(1), 68-89. https://doi.org/10.1080/15332845.2014.904176
  • Lee, S. H. (2004). Moving Forward to Employee Commitment in the Public Sector: Does it Matter? International Review of Public Administration, 8(2), 13- 24. https://doi.org/10.1080/12294659.2004.10805025
  • Lok, P., & Crawford, J. (1999). The relationship between commitment and organizational culture, subculture, leadership style and job satisfaction in organizational change and development. eadership & Organization Development Journal, 20(7), 365374. https://doi.org/10.1108/01437739910302 524 https://doi.org/10.1108/02621710410529785
  • Lumley, E. J., Coetzee, M., Tladinyane, R., & Ferreira, N. (2011). Exploring the job satisfaction and organisational commitment of employees in the information technology environment. Southern African Business Review, 15(1), 100-118.
  • Meyer, J.P., Allen, N.J., and Smith, C.A. (1993). Commitment to Organizations and Occupations: Extension and Test of a Three-component Conception. Journal of Applied Psychology, 78, 538–551. https://doi.org/10.1037/0021-9010.78.4.538
  • Okpara, J. O. (2007). The effect of culture on job satisfaction and organizational commitment: A study of information system managers in Nigeria. Journal of African business, 8(1), 113-130. https://doi.org/10.1300/J156v08n01_07
  • Ozturk, A. B., Hancer, M., & Im, J. Y. (2014). Job characteristics, job satisfaction, and organizational commitment for hotel workers in Turkey. Journal of Hospitality Marketing & Management, 23(3), 294- 313. https://doi.org/10.1080/19368623.2013.796866
  • Price, C., & Whiteley, A. (2014). Corporate Culture and Employee Identity: Cooption or Commitment through Contestation? Journal of Change Management, 14(2), 210235. https://doi.org/10.1080/14697017.2014.896391
  • Saeed, R., Lodhi, R. N., & Iqbal, A. (2013). Factors Influencing Job Satisfaction of Employees in Telecom Sector of Pakistan. International Journal of African and Asian Studies, 3, 124-130. https://doi.org/10.5829/idosi.mejsr.2013.16.11.12075
  • Thibau, J., & Walker, L. (1975). Procedural justice: A psychological analysis.Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Top, M., & Gider, O. (2013). Interaction of organizational commitment and job satisfaction of nurses and medical secretaries in Turkey. The International Journal of Human Resource Management, 24(3), 667-683. https://doi.org/10.1080/09585192.2012.680600
  • Tsai, Y. (2011). Relationship between organizational culture, leadership behavior and job satisfaction. BMC health services research, 11(1), 98. https://doi.org/10.1186/1472-6963-11-98
  • Van Muijen, J. J., & al, E. (1999). Organizational culture: The focus questionnaire. European Journal of Work and Organizational Psychology, 8(4), 551-568. https://doi.org/10.1080/135943299398168
  • Whitman, D. S., Caleo, S., Carpenter, N. C., Horner, M. T., & Bernerth, J. B. (2012). Fairness at the collective level: A meta- analytic examination of the consequences and boundary conditions of organizational justice climate. Journal of Applied Psychology, 97(4), 776. https://doi.org/10.1037/a0028021
  • Woo, B., & Chelladurai, P. (2012). Dynamics of Perceived Support and Work Attitudes: The Case of Fitness Club Employees. Dynamics, 2(1), 6-18. https://doi.org/10.5923/j.hrmr.20120201.02
  • Yousef, D. A. (2001). Islamic work ethic-A moderator between organizational commitment and job satisfaction in a cross-cultural context. Personnel Review, 30(2), 152-169. https://doi.org/10.1108/00483480110380325
  • Zavyalova, E., & Kucherov, D. (2010). Relationship between organizational culture and job satisfaction in Russian business enterprises. Human Resource Development International, 13(2), 225- 235. https://doi.org/10.1080/13678861003703740

Cite this article

APA

    APA : Khan, M. F., Zeb, A., & Khan, M. A. (2023). Impact of Organizational Justice and Organizational Culture on Employees' Commitment with Mediating Role of Employees' Satisfaction and Moderating Role of Work Environment: Evidence from Pakistan. Global Economics Review, VIII(IV), 22-39. https://doi.org/10.31703/ger.2023(VIII-IV).03

CHICAGO

    CHICAGO : Khan, Muhammad Fayaz, Alam Zeb, and Muhammad Alam Khan. 2023. "Impact of Organizational Justice and Organizational Culture on Employees' Commitment with Mediating Role of Employees' Satisfaction and Moderating Role of Work Environment: Evidence from Pakistan." Global Economics Review, VIII (IV): 22-39 doi: 10.31703/ger.2023(VIII-IV).03

HARVARD

    HARVARD : KHAN, M. F., ZEB, A. & KHAN, M. A. 2023. Impact of Organizational Justice and Organizational Culture on Employees' Commitment with Mediating Role of Employees' Satisfaction and Moderating Role of Work Environment: Evidence from Pakistan. Global Economics Review, VIII, 22-39.

MHRA

    MHRA : Khan, Muhammad Fayaz, Alam Zeb, and Muhammad Alam Khan. 2023. "Impact of Organizational Justice and Organizational Culture on Employees' Commitment with Mediating Role of Employees' Satisfaction and Moderating Role of Work Environment: Evidence from Pakistan." Global Economics Review, VIII: 22-39

MLA

    MLA : Khan, Muhammad Fayaz, Alam Zeb, and Muhammad Alam Khan. "Impact of Organizational Justice and Organizational Culture on Employees' Commitment with Mediating Role of Employees' Satisfaction and Moderating Role of Work Environment: Evidence from Pakistan." Global Economics Review, VIII.IV (2023): 22-39 Print.

OXFORD

    OXFORD : Khan, Muhammad Fayaz, Zeb, Alam, and Khan, Muhammad Alam (2023), "Impact of Organizational Justice and Organizational Culture on Employees' Commitment with Mediating Role of Employees' Satisfaction and Moderating Role of Work Environment: Evidence from Pakistan", Global Economics Review, VIII (IV), 22-39

TURABIAN

    TURABIAN : Khan, Muhammad Fayaz, Alam Zeb, and Muhammad Alam Khan. "Impact of Organizational Justice and Organizational Culture on Employees' Commitment with Mediating Role of Employees' Satisfaction and Moderating Role of Work Environment: Evidence from Pakistan." Global Economics Review VIII, no. IV (2023): 22-39. https://doi.org/10.31703/ger.2023(VIII-IV).03