ARTICLE

A COMPREHENSIVE STUDY OF WORKPLACE BULLYING AND ITS INFLUENCE ON MOTIVATION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR IN PAKISTANS BRANCH BANKING SECTOR

23 Pages : 307-316

http://dx.doi.org/10.31703/ger.2023(VIII-II).23      10.31703/ger.2023(VIII-II).23      Published : Jun 2023

A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector

    During the COVID-19 pandemic, the study examined bank staff motivation, workforce bullying behaviour and organizational citizenship behaviour (OCB). The present study aimed at exploring how motivation helped organizations promote employees' extra-role behaviour in the presence of workplace bullying. Data was collected from 271 (confirmed as 248) branch banking workers from numerous Pakistani banks. Social media and structured Google Forms utilize data using sampling methods (such as snowballs). The findings discovered that motivation has positive impacts on OCB, and also illuminate workplace bullying mediating consequences on staff motivation and OCB in Pakistan's banking sector. The study's recommendations can improve employee motivation and OCB by making banks more supportive.

    Motivation, Banking, OCB, Bullying
    (1) Syed Fahad Ali
    MS Scholar, Dr Hasan Murad School of Management, University of Management and Technology, Lahore, Punjab, Pakistan.
    (2) Rabia Shahzad
    MS Scholar, Dr Hasan Murad School of Management, University of Management and Technology, Lahore, Punjab, Pakistan.
    (3) Athar Marwat
    Independent Researcher, Management Sciences, IQRA National University, Peshawar, KP, Pakistan.
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Cite this article

    APA : Ali, S. F., Shahzad, R., & Marwat, A. (2023). A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector. Global Economics Review, VIII(II), 307-316. https://doi.org/10.31703/ger.2023(VIII-II).23
    CHICAGO : Ali, Syed Fahad, Rabia Shahzad, and Athar Marwat. 2023. "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector." Global Economics Review, VIII (II): 307-316 doi: 10.31703/ger.2023(VIII-II).23
    HARVARD : ALI, S. F., SHAHZAD, R. & MARWAT, A. 2023. A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector. Global Economics Review, VIII, 307-316.
    MHRA : Ali, Syed Fahad, Rabia Shahzad, and Athar Marwat. 2023. "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector." Global Economics Review, VIII: 307-316
    MLA : Ali, Syed Fahad, Rabia Shahzad, and Athar Marwat. "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector." Global Economics Review, VIII.II (2023): 307-316 Print.
    OXFORD : Ali, Syed Fahad, Shahzad, Rabia, and Marwat, Athar (2023), "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector", Global Economics Review, VIII (II), 307-316
    TURABIAN : Ali, Syed Fahad, Rabia Shahzad, and Athar Marwat. "A Comprehensive Study of Workplace Bullying and its Influence on Motivation and Organizational Citizenship Behaviour in Pakistan's Branch Banking Sector." Global Economics Review VIII, no. II (2023): 307-316. https://doi.org/10.31703/ger.2023(VIII-II).23