References

• Condrey, S. E. (2010). Handbook of Human Resource Management in Government (Third Edition ed.). San Francisco: Jossey-Bass.
• Dartey-Baah, K., & Amoako, G. K. (2011). Application of Frederick Herzberg’s Two- Factor Theory in Assessing and Understanding Employee Motivation at Work: A Ghanaian Perspective. European Journal of Business and Management 3 (9), 1-9. https://core.ac.uk/reader/234624110
• Fryer, K., Antony, J., & Ogden, S. (2009). Performance management in the public sector. International Journal of Public Sector Management, 22(6), 478–498. https://doi.org/10.1108/09513550910982850
• Galbraith, J. R., & Kates, A. (2007). Designing Your Organization: Using the Star Model to Solve 5 Critical Design Challenges. San Fransisco CA: Jossey- Bass.
• Gupta, V., Chopra, S., & Kakani, R. K. (2017). Leadership competencies for effective public administration: a study of Indian Administrative Service officers. Journal of Asian Public Policy, 11(1), 98–120. https://doi.org/10.1080/17516234.2017.1353942
• Hanif, A., Jabeen, N., & Jadoon, Z. (2016). Performance Management in Public Sector: A Case of Civil Service in Pakistan. South Asian Studies a Research Journal of South Asian Studies, 31(1), 99– 116. http://pu.edu.pk/images/journal/csas/PDF/7%20Ayesha%20Hanif_v31_no1_jan-jun2016.pdf
• Haque, N. U., & Khawaja, I. (2007). Public Service: Through the Eyes of Civil Servants. Islamabad: Pakistan Institute of Development Economics. https://file.pide.org.pk/pdfpideresearch/book-32-public-service-through-the-eyes-of-civil-servants.pdf
• Hussain, I. (2018). Governing the Ungovernable: Institutional Reforms for Democratic Governance. Karachi: Oxford University Press.
• Ikramullah, M., Shah, B., Khan, S., Ul Hassan, F. S., & Zaman, T. (2012). Purposes of Performance Appraisal System: A Perceptual Study of Civil Servants in District Dera Ismail Khan Pakistan. International Journal of Business and Management, 7(3). https://doi.org/10.5539/ijbm.v7n3p142
• Jørgensen, T. B., & Bozeman, B. (2007). Public Values. Administration & Society, 39(3), 354–381. https://doi.org/10.1177/0095399707300703
• Khan, F. J., & Musleh Ud Din, Mr. (2008). Attitudes Towards Civil Service of Pakistan: A Perception Survey. The Pakistan Development Review, 47(4II), 779–790. https://doi.org/10.30541/v47i4iipp.779-790
• Kotter, J. P. (1982). What effective general managers really do. Harvard Business Review, 60(6), 156–167. https://pubmed.ncbi.nlm.nih.gov/10298805
• Latham, G. P., & Locke, E. A. (1979). Goal setting—A motivational technique that works. Organizational Dynamics, 8(2), 68–80. https://doi.org/10.1016/0090-2616(79)90032-9
• Poocharoen, O. O., & Lee, C. (2013). Talent Management in the Public Sector: A comparative study of Singapore, Malaysia, and Thailand. Public Management Review, 15(8), 1185–1207. https://doi.org/10.1080/14719037.2013.816525
• Majeed, R. (2011, October). Innovations for Successful Societies. Energizing The Civil Service: Managing at The Top 2, Bangladesh, 2006 - 2011. Princeton University. https://successfulsocieties.princeton.edu/publications/energizing-civil-service-managing-top-2-bangladesh-2006-2011-institutional-capacity-electoral-cycles-rapid-results-incentive-design
• Maslow, A. H. (1954). Motivation and Personality. New York: Harper and Row
• Moynihan, D. P. (2008). The Dynamics of Performance Management Constructing Information and Reform. Washington D.C.: Georgetown University Press.
• Mughal, F., Akram, F., & Ali, S. S. (2014). Implementation and effectiveness of performance management system in Alfalah Bank. Journal of Public Administration and Governance, 4(4), 111. https://doi.org/10.5296/jpag.v4i4.6869
• Nasreen, A., & Naz, A. (2019). Performance Appraisal Practices in the Universities of the Punjab, Pakistan. Journal of Strategic Human Resource Management 8 (2), 41- 50. https://scholar.google.com/citations?view_op=view_citation&hl=en&user=kHyl9 EcAAAAJ&citation_for_view=kHyl9EcAAAAJ:MXK_kJrjxJIC
• Norman, R. W. (2002). Managing through Measurement or Meaning? Lessons from Experience with New Zealand’s Public Sector Performance Management Systems. International Review of Administrative Sciences, 68(4), 619–628. https://doi.org/10.1177/0020852302684007
• Patton, M. Q. (2002). Qualitative Research and Evaluation Methods (3rd edition). Thousand Oaks, CA: Sage.
• Perry, J. L. (1993). Transforming Federal Civil Service: Strategic Human Resource Management. Review of Public Personnel Administration (Fall), 59-70
• Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 50(3), 367. https://doi.org/10.2307/976618
• Poister, T. H., Aristigueta, M. P., & Hall, J. L. (2015). Managing and Measuring Performance in Public and Non-Profit Organizations: An Integrated Approach (2nd. edition). San Francisco, CA: Jossey- Bass. Project, W. G. (2020). Worldwide Governance Indicators. https://info.worldbank.org/governance/wgi
• Sahling, J. H., & Mikkelsen, C. S. (2018). Civil Service Management in Developing Countries: What Works? UK: Department for International Development (DFID). https://christianschuster.net/Meyer%20Sahling%20Schuster%20Mikkelsen%20-%20What%20Works%20in%20Civil%20Service%20Management.pdf
• Shark, A. R. (2020). Innovation and Emerging Technologies in Government: Keys to Success. Washington DC: IBM Center for the Business of Government. https://www.businessofgovernment.org/sites/default/files/Innovation%20and%20Emerging%20Technologies%20in%20Government.pdf
• Smith, M., & Bititci, U. (2017). Interplay between performance measurement and management, employee engagement and performance. International Journal of Operations & Production Management, 37(9), 1207–1228. https://doi.org/10.1108/ijopm-06-2015-0313
• Tanvir, M., & Chaudhry, A. (2016). Reforming a Broken System: A New (PMSCS) of civil servants for Pakistan Civil Servants. The Pakistan Development Review 55 (1), 49- 72. https://ideas.repec.org/a/pid/journl/v55y2016i1p49-72.html
• Thompson, J. R., & Rainey, H. G. (2003). Modernizing Human Resource Management in the Federal Government: The IRS Model. Arlington VA 22209: The IBM Endowment for The Business of Government.
• Tobias, M., & Peter, R. (2009). Performance Management in Health Care: The Past, the Present and the Future. https://core.ac.uk/download/pdf/301355456.pdf
• Vroom, V. H. (1964). Work and Motivation. Wiley.